COVID-19 response from Jewish Family Service of NEPA | March 19, 2020

Update 3/31/2020

Although our offices are closed we continue to work remotely to serve our clients the best we can during this difficult time. The Passover Fresh Food Pantry has been cancelled due to logistics although financial aid will still be distributed. We continue to provide services to our clients.  During this time clients can receive either telephone or video conferencing sessions with a counselor.  If you are in need of assistance please contact the JFS offices and leave a message or email your information to  Guardianship of Person and Kosher Meals on Wheels continues with some modifications. If you need any additional information or have questions please email and someone will get back to you as soon as possible.

Original Blog Post 3/19/2020

Here at JFS our highest priority is the health and safety of those we serve as well as the health and safety of the staff who are dedicated to the needs of others. During this time of uncertainty JFS continues to assess and prepare for the evolving impact on all of us and evaluate the ability to provide continued services as effectively as possible.

Currently, social work and program staff remain on site and are offering clients the ability to receive their clinical sessions on the telephone.  Some but not all insurances are waiving the restrictions for HIPAA compliance and are allowing telehealth to provide for continuation of mental health care.   JFS is continuing to offer clinical services to clients regardless of reimbursement to assure that we are here to help during this challenging time.

JFS provides Guardianship of Person Service for the most vulnerable in our community and this service will continue 24/7.  Staff is restricted from visiting nursing homes and other facilities for both their health and the health of the client. Face to face contact requirements for guardianship have been suspended; however, it has not been suspended for those with critical needs that have to be addressed.

The Kosher-Meals -on-Wheels program continues without interruption and we thank our fantastic volunteers for making sure those in need continue to receive their daily nutritional meals.  Information on what the older adult needs to know regarding preparations and precautions due to the coronavirus has been forwarded to all recipients and they have been assured JFS is here to help.

Per the recommendation from our State and Federal governments, we regret that our 5th Annual Community Matters event scheduled for May 14th honoring Natalie Gelb has been postponed.  We thank Natalie for her understanding and assistance in making this decision and we look forward to celebrating together as a community in the future.

JFS realizes that the situation we are all in is rapidly changing, and we will continue to monitor this daily and modify according.  I thank you all for your support during this unprecedented time and encourage you to follow all recommended precautions. Our community has given us strength for over 100 years, and I am grateful to everyone who helps JFS continue to fulfill our mission to help those who depend on us.